Esend's Privacy Policy
At Esend, Inc., we believe it is important to protect the privacy of our customers
and guests. We know that you care about how your personal information is collected,
updated, used and shared; and we want you to help you make knowledgeable choices
about the information you provide to us.
This Privacy Policy explains and summarizes how we collect, use and
protect your personal information as you interact with us online and through our
customer and technical support services.
This website is not intended for use by customers and guests visiting
from outside the United States and Canada and is designed to only complete sales
transactions with customers providing postal addresses within the United States or
Canada.
This policy explains:
- What information Esend gathers from you.
- How Esend uses the personal information you share with us and that we learn
about you because of our relationship.
- How Esend uses "cookies" and "IP Addresses".
- What personal information, if any, Esend may share about you and the
conditions we use to protect your information if it must be shared.
- Esend's efforts to respect the privacy of international visitors and
customers and where you can find additional information relating to privacy and
cookies if you are an international visitor or customer.
- What kind of security measures Esend takes to protect your information from
accidental loss or disclosure and how Esend will inform you in the event of a
security breach.
- The circumstances under which you can you access personal information you
share with Esend and have that information corrected, restrict Esend's use of
that information or, even have it removed from our records.
- Other things you should know about privacy and Esend.
COLLECTED INFORMATION AND USAGE
Esend collects and uses information you provide to us or that we learn from your
use of this web site. We are not in the business of selling information about you. Esend
does not share your personal information with third parties for their direct marketing
purposes, except that we may share such information with the SanDisk Corporation. We may
share your personal information where it is necessary for us to complete a transaction or
do something that you have asked us to do. For example, we might need to provide your
personal information to our service providers to provide shipping, credit card
processing, product fulfillment or other services.. We might also refer your personal
information to a product manufacturer so that they can provide you with technical
assistance for their product. Whenever we may need to share your personal information,
we try to provide you with the information you need to make informed reasonable choices.
Esend collects and uses personal information from you in several ways:
- Web Site Usage. Esend, or Esend authorized service providers, may observe your
activities, preferences, and transactional data (such as your IP address and browser
type) relating to your use of this web site. While we may collect or log this
information, we generally do not identify you or match this information with your
other personal information. We may use this collected or logged information to
diagnose web site technical problems, or to facilitate your use of the site. Esend,
or one of our authorized service providers, also may use this information to track
aggregate traffic patterns throughout this web site.
- Online Transactions. You may be asked to share personal information in order to
complete a transaction. When you purchase a product through Esend online you may be asked
for information needed to complete your order, contact you to confirm the order and,
provide related customer service. This information is used, for example, to effect your
transactions, to create and share aggregate reports about these transactions, and to
perform credit fraud screening services for transactions between you and Esend and/or
our suppliers or authorized service providers.
- Product Registration & Technical Support. SanDisk Corporation allows all
purchasers of its products to register their products online. SanDisk’s use of this
information is subject to its
privacy policy.
If and whenever you want to modify how we use your personal information or, if you
prefer that we deactivate your personal information so that it is not readily accessible
or usable, we will do our best to accommodate you.
- Children. Children under 13 should not send any information about themselves to
Esend. If a child under 13 submits information through any part of the Esend web
site, and we learn the person submitting the information is a child, we will attempt
to delete this information as soon as possible. Because we do not knowingly collect
any personal information from children under 13, we do not use or disclose such
information to third parties.
- Public Areas. Any information disclosed in public areas of the Esend web site
will become public information. We cannot control the use of information disclosed
in public forums, such as bulletin boards and chat rooms. You should exercise
caution when disclosing information in these public areas and should refrain from
disclosing your personal information.
USE OF COLLECTED INFORMATION
- Esend Manufacturers and Service Suppliers. Esend works with the product manufacturer
and some authorized service providers to provide technical and customer support,
shipping, credit card processing, product fulfillment or other services. Where practical,
Esend requires these companies to safeguard personal information you provide to us. To
the extent it is necessary for these product manufacturers and service providers to
complete their contractual obligations to Esend, these third parties may have access to
or process your personal information. Esend generally limits their use of your personal
information to the purpose for which it was shared. Esend may sometimes permit our
product manufacturers and authorized service providers to have access to aggregate
statistics about our customers, sales, traffic patterns, and related site information.
- Mergers, Acquisitions and Bankruptcy. If Esend should ever file for bankruptcy
or merge with another company, or if Esend should decide to buy, sell or reorganize
some part or all of its business, Esend may be required to disclose your personal
information, including information you have allowed us to see or use in your eBox,
to prospective or actual purchasers or receive personal information from sellers. It
is Esend's practice to seek appropriate protection for information disclosed or
received in these types of transactions.
- As Required by Law and Other Extraordinary Disclosures. Esend may be required to
disclose your personal information: (i) if it believes it is reasonably necessary to
comply with legal process (such as a court order, subpoena, search warrant, etc.) or
other legal requirements of any governmental authority; (ii) would potentially
mitigate our liability in an actual or potential lawsuit; (iii) is otherwise
necessary to protect our rights or property; or (iv) is necessary protect the
interest of other users of our web site.
INTERNATIONAL VISITORS
Although this website may be accessible globally, it is hosted in the United States
and is intended for visitors from the United States and Canada. Esend does not sell its
products directly on this web site to residents of the EU. Visitors from that area must
make their purchases through authorized local distributors. If you are visiting from the
European Union or other regions with laws governing data collection and use that may
differ from U.S. law, please note that you are transferring your personal data to the
United States and by providing your personal data you consent to that transfer.
SECURITY
No data transmissions over the Internet can be guaranteed to be 100% secure.
Consequently, we cannot ensure or warrant the security of any information you transmit to
us and you do so at your own risk. Once we receive your transmission, we make reasonable
efforts to ensure security on our systems. We use secure server software (SSL) and
firewalls to protect your information from unauthorized access, disclosure, alteration,
or destruction. However, please note that this is not a guarantee that such information
may not be accessed, disclosed, altered or destroyed by breach of such firewalls and
secure server software.
If Esend learns of a security systems breach we may attempt to notify you
electronically so that you can take appropriate protective steps. By using this web site
or providing personal information to us you agree that we can communicate with you
electronically regarding security, privacy and administrative issues relating to your
use of this site. Esend may post a notice on our web site if a security breach occurs.
If this happens, you will need a web browser enabling you to view the Esend.com web site.
Esend may also send an email to you at the email address you have provided to us in
these circumstances. Depending on where you live, you may have a legal right to receive
notice of a security breach in writing. To receive free written notice of a security
breach (or to withdraw your consent from receiving electronic notice) you should notify
us at privacy@esend.com.
LINKS TO THIRD-PARTY SITES AND CO-BRANDED WEB SITES
This web site may contain links to third-party sites, however, please be aware that
Esend is not responsible for and cannot control the privacy practices of these other
sites. We encourage you to read the privacy policies for these other sites, as they may
differ from ours.
This web site also contains links to co-branded web sites that may display Esend's
logo and trademarks but which are maintained by third parties. Such web sites may be
identified by the fact that they do not display a "Esend.com" URL. Please read the
privacy policy on the co-branded site for the applicable privacy practices relating to
personal information collected via that site, as it may differ from this Privacy Policy.
This Privacy Policy applies solely to personal information collected by Esend.
CHANGING YOUR PRIVACY PREFERENCES WITH ESEND
By using our web site, you consent to the collection and use of your personal
information by Esend. If in the future we change the Esend Privacy Policy, we will post
the new policy on this web site. If this policy is somehow materially less restrictive
or protective of your privacy than the current policy, we will not apply the less
protective aspects of the revised policy to information you have previously provided
to us without first obtaining your consent. If we have a way of contacting you
electronically, we will do so in the way you have instructed us to obtain your consent.
We reserve the right to change this policy in the future. Your continued use of this
web site following a change in the privacy policy represents consent to the new policy.
We encourage you to periodically review this Privacy Policy.
CONTACT PREFERENCES AND ACCESSING YOUR PERSONAL INFORMATION
When you provide Esend with personal information, if you allow us, we may communicate
with you by the method you choose about topics of your choosing. Esend seeks your consent
to receive marketing communications from us when you provide your personal information.
If you would like make changes to your personal information or contact preferences, or
delete personal information you have provided to us you may do so by
clicking here
Inquiries relating to updating or changing information you provided when registering
products directly online should be directed to the manufacturer SanDisk. You may email
SanDisk for inquiries. Please be aware that this Privacy Policy and the choices that you
indicate when registering on this web site will not necessarily apply to personal
information you may have provided to SanDisk or its business partners as part of other,
separately-operated web sites or services.
Generally, when we contact you, we will try to provide you with an easy and convenient
way to notify us if you would not like further similar communications.
If you have provided us with personal information not related to your purchase or
registration of our products and would like to change or update your personal
information, please click here.
CONTACTING ESEND
If you have any questions, comments, or concerns about this Privacy Policy,
please email us at privacy@esend.com
Postal Mail Address:
Esend, Inc.
350 Starke Road, Suite 400
Carlstadt, NJ 07072
Attention: Privacy Officer
If you have a privacy concern regarding Esend or this policy and if you cannot
satisfactorily resolve it through the use of this web site you should then write
to: privacy@esend.com. In the event that we
are still unable to resolve your concerns Esend is committed to cooperating to achieve
a proper resolution of your privacy concerns.
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